NaphCare Inc., served the state of Alabama as the medical provider for the Department of Corrections from 2000-2003. The company was awarded the contract following a competitive bid process.
During the first few months of this partnership, the Department of Corrections was forced by federal mandate to add an additional 6,000 sentenced inmates to their already overcrowded system. These inmates were returned to the system from county jails, where they had been held. The medical contract and staffing design in place in 2000 were not designed for this change.
Without the ability to add needed clinical staff or restructure the contract accordingly, patient care suffered. NaphCare and the department reached an agreement to disengage the contract after the three-year term. The department issued a redesigned procurement with additional available funding, increased medical staffing requirements, and the new inmate population figures in place. NaphCare responded to this request for proposals. The contract was awarded to another vendor at a rate of nearly 40 percent more annual funding than the previous contract with NaphCare. The company and its leadership worked with the department to transition to the new medical provider.
As a company, NaphCare has carefully developed new quality assurance systems and designed technology to ensure care is provided timely, efficiently and effectively. With the proper systems in place, NaphCare has grown into a respected leader in correctional healthcare, serving the needs of more than 46 different correctional sites in the areas of dialysis treatment, pharmacy management, comprehensive medical services, mental and behavioral health treatment, off-site hospital management, and specialty services contracting.
These systems are now used on a daily basis to monitor care of more than 65,000 patients throughout the country. NaphCare’s clinical professionals serve government partners in county, state and federal agencies in 25 states.
Most recently, been entrusted with patient care in partnerships in the states of West Virginia, Florida, and Texas, including a new relationship providing medical care to youth under the supervision of the Florida Department of Juvenile Justice.